PATIENT
RESOURCES

Providing affordable, exceptional care that improves your health and well-being is our top priority. We accept all major insurance plans and we verify coverage with your insurance carrier before treatment. We offer flexible payment options and are transparent about all costs. We’ll answer all of your insurance questions and explain our claim procedures, so you can focus on getting the treatment you need.

You can call or fill out our online form to set up an appointment. We make every effort to get you in to see a therapist within 2 business days.

First appointments (evaluations) typically take between 60-90 minutes, and follow-up treatments range from 30-60 minutes, depending upon the diagnosis. Your therapist will discuss with you the expectations for your recovery, and will help you to set realistic goals and timelines to complete your recovery.

It is recommended that you wear loose fitting clothing and comfortable shoes. Additionally, please bring any braces, splints, or similar equipment that you are using. Please avoid wearing jeans, tight fitting clothes, skirts, dresses, low-cut or revealing clothing.

Keep track of what symptoms you are having and what activities make them better or worse. This will help your therapist decide how to treat you.

Your therapist will do an evaluation, which can include testing your strength, flexibility, balance, coordination and posture. They may also manually test the mobility of your joints and muscles. They will help you determine your goals and develop a treatment plan for you, which often includes some exercises to do at home. This first appointment can last up to an hour, with subsequent appointments lasting about 30 minutes. As your condition improves, your therapist will advance your exercises at these visits and perform manual therapy as needed. You might also see a physical therapist assistant (PTA) at some point after your first appointment. Physical Therapist Assistants must go through a two-year accredited program where they learn physical therapy theory and application as well as how to best assist the physical therapist. All PTAs must pass a national exam before they are licensed with the state. PTAs work very closely and communicate with your physical therapist when deciding how to treat you and your physical therapist always maintains the responsibility for your care.

On your first day of therapy, remember to bring a photo ID, your insurance information, any paper referrals, insurance pre-authorization, prescriptions, and any copies of diagnostic tests or procedures.

Your physical therapist will perform a variety of interventions dependent on your current condition, dysfunction, pain and goals. A typical physical therapy visit will include manual (hands-on) therapy, supervised and individualized exercise, patient education, and home exercise program development and progressions.

Please notify our clinic 24 hours prior to the scheduled appointment time for cancellations or to reschedule an appointment. No show fees may be administered at our clinic’s discretion.

Yes. The patient always has the choice of where he or she wishes to receive physical therapy.